About the Customer Service category

#1

Customer Service is for our customers to post service related requests or questions. You’ll need to sign up first in order to post in here.

#2

Hi,

Saw the message about the enclosure and… now I’m a little confused, I backed on kickstarter for the basic qualMeter, and later purchased the X version and mini load on your page.

Could you help me to check if the payment is ok? and if this includes the enclosure?

I’m Backer 531

Thanks

#3

@drackonian

Thanks for asking!

Your payment is all ok! We have here in record that you have 1 qualMeter basic, 1 qualMeter X, 1 miniLoad for basic and 1 MicroUSB cable.

Your current order for qualMeter X doesn’t include the enclosure, which means we’ll send you the naked RAW-PCBA looking older X version.

If you wanted to have a Shelled X version simply Click Here to upgrade with $3 USD special price for KS Angels.

Thanks!

Jack