Qualmeter XT arrived, accompanying X is faulty


I received my XT as an angel through your kickstarter campaign which included a model X.

The new Qualmeter X device you sent me does NOT detect shielded cables, whereas my original Qualmeter X does, there appears to be a defect in the device I received and I’m not sure how to resolve that? Thanks.


Not seeing any reply after two weeks, anything I can do to help answer any questions. The X in question seems to work fine otherwise. Thanks.


Hi @hoopsurfer

I am sorry for the late reply.

Would you please take a short video of how you test a shielded cable with the qualMeter X? You can upload it to the Youtube and paste the link here. It can help us determine the problem.

Thanks for your great patient!